BTL Engage
Admin & Customer Service Support – Auckland
Avondale, Auckland City, Auckland
$25.00 per hour
casual
Start Date: October 6, 2025
Hours Per Week: 6.00
Join the team behind some of NZ & Australia's most exciting brand campaigns!
Are you organised, proactive, and love making things happen behind the scenes?
At BTL Engage, we’re looking for an Admin & Customer Service Superstar to support our fast-paced marketing agency a couple of days a week.
Whether you’re a student, recent grad, or simply someone who thrives in an admin role and wants industry experience, this is the perfect fit for you!
What You'll Be Doing:
- Coordinate sampling bookings across stores nationwide via phone and email
- Manage and update admin documents, contracts, and campaign paperwork
- Generate and analyse weekly reports with ambassador feedback, photos, and performance data
- Support campaign planning with research and general admin
- Assist the experiential team with logistics, dispatch, and communication
- Research into upcoming campaigns
What We're Looking For:
- A people person
- Clear communicator with confident phone manner and excellent written skills
- Strong attention to detail and time management skills
- Reliable, punctual and can work to a deadlines
- Experience in admin, customer service, or office support roles
- Comfortable using Google Workspace, Microsoft Office, and Mac systems
- A can-do attitude and the ability to take initiative
- Passionate about marketing, sales and promotions
What’s in it for You:
- $25 p/h
- Casual hours with flexibility around study or other work
- Exciting collaborations with some of New Zealand's most iconic brands
- Great industry experience
- Option to work additional hours as a Brand Ambassador promoting brands at events and in stores
This is a casual, flexible role, perfect for someone who thrives on variety, is eager to learn, and enjoys being part of a creative, fast-moving team. You’ll be on the phone consistently so we’re looking for a concise communicator, who can easily transfer to email.
Sound like you?
We’d love to hear from you! Apply now and tell us a bit about yourself and why you’re keen to join BTL Engage.
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